Warranty & Service Parts Clerk
Full Time • McAllen
Benefits:
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Vision insurance
Full job description
Experience in ordering parts for Appliance Service Repairs. Will be creating repair orders for customers and communication with the service department.
Responsibilities
Responsibilities
- Promptly meets and greets customers with service needs, parts inquiries, and product information
- Creates Repair Order Request detailing service to be performed or merchandise to be sold
- Obtains customer approval for service and parts before delivering order to service personnel
- Schedule service appointments and coordinate with the technician team
- Collects customer payment
- Assists in ordering, maintains cleanliness of showroom and re-stocks display as needed
- Assist in parts returns and warranty processing
- Complies with Company Quality Control Program, Company Safety Policy, OSHA and EPA regulations
Desired Qualifications
- 2 years of Service Advisor/Parts counter experience
- Valid Driver’s License
- Highly organized self-starter with a strong attention to detail
- Ability to Multitask
- High School graduate or comparable vocational training
- Proficiency with computer systems
- A customer-first attitude with the ability to multitask effectively
- Strong communication and organizational skills
Pay depends on experience
Compensation: $15.00 - $18.00 per hour
Since 1964, Central Plumbing and Electric Supply has provided quality products and unequaled service to the construction industry. Plumbers and electricians, as well as "do-it-yourself" end users have depended on our large "on-hand" inventories, convenient locations and competitive pricing for their successes. Our customers appreciate the knowledge, expertise and courteous service they receive from our staff. This is facilitated by the fact that the vast majority of our employees have been with our company for 10 years or more. We remain committed to constantly update our knowledge, resources and services.
With our recent acquisition of Stevenson's Appliances, we plan on continuing to provide the same high-quality and attentive service that their customers have come to expect. Stevenson's showcases a variety of ranges, refrigerators, cook-tops, dishwashers, washers, dryers, wall-ovens, and more.
Our goal is to provide each of our customers with great value, regardless of whether that customer is a commercial contractor, industrial user or individual consumer.
With our recent acquisition of Stevenson's Appliances, we plan on continuing to provide the same high-quality and attentive service that their customers have come to expect. Stevenson's showcases a variety of ranges, refrigerators, cook-tops, dishwashers, washers, dryers, wall-ovens, and more.
Our goal is to provide each of our customers with great value, regardless of whether that customer is a commercial contractor, industrial user or individual consumer.
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